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Privacy Policy

Effective Date: Febuary 16, 2026

Company: PTAC Companies, Tarragonna Technologies

Website: https://calcuclaim.com

CalcuClaim respects your privacy and is committed to protecting your information.

1. Account Information

To access CalcuClaim, users must log in. We may collect:

  • Name and contact information

  • Email address

  • Organization or company affiliation

  • Account credentials and authentication data

This information is used to provide access, support services, and maintain account security.

Images, Scans, and Project Data
The application enables users to capture and upload data including:

  • Photographs and media files

  • LiDAR

  • Property, measurement, or claims-related documentation

We request access to device camera and photos only to enable scanning, documentation, and measurement features within the application. This information is used to deliver application functionality and services requested by users.

Device and Technical Information

  • We may automatically collect technical information such as:

  • Device type and operating system

  • Application version

  • User activity for diagnostic, crash, and performance data

2. How We Use Data

We use collected information to:

  • Provide, operate, and maintain our applications

  • Process measurements, scans, and uploaded media

  • Improve performance and product functionality

  • Provide customer support and technical assistance

  • Maintain security and prevent misuse


We do not sell personal information.

3. Data Sharing and Disclosure

We may share information only when necessary:
• With trusted partners that host infrastructure or support application functionality
• To comply with legal obligations, regulatory requirements, or lawful requests.

We do not share user information for advertising or marketing resale purposes.

4. Third Party Information

We use secure third-party cloud hosting providers to store application data, run backend services, and deliver functionality. These process data only as necessary to operate the service and are required to maintain appropriate security safeguards.

5. Artificial Intelligence

CalcuClaim utilizes artificial intelligence and automated technologies as part of its functionality, including damage detection, image analysis, LiDAR-based measurement processing, and documentation assistance.

 

AI tools within the application are designed to assist users by identifying potential damage indicators, estimating affected areas, and organizing documentation. These outputs are generated using machine learning models trained on relevant datasets. 

 

Due to the nature of machine learning systems:

  • AI outputs may be incomplete, inaccurate, or subject to error.

  • Not all damage types or conditions may be detected.

  • CalcuClaim does not guarantee the accuracy, completeness, or suitability of AI-generated outputs for any specific insurance, legal, or regulatory purpose.

  • We may use this data to improve system performance, model accuracy, and product functionality. Such data will not include personally identifiable information unless explicitly permitted.

 

The application does not make binding insurance coverage determinations, claim approvals, or settlement decisions.

6. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted with a revised effective date. Continued use of the application after updates indicates acceptance of the revised policy.

Contact Information
If you have questions about this Privacy Policy or your data, contact us at: 

or call (251)-340-2473

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